We serve as the “Information Technology” (IT) Department for other small businesses that may not be large enough to have a full-time IT staff. 

Most of our clients have “service plans” which allow them use of our services for a flat fee each month.

We also offer services on an hourly basis, but service plan customers are the priority.

Some of the specific services we provide are:

  • Computer Troubleshooting
  • Computer Training
  • Network Installation
  • Network Security
  • Wireless Networking
  • Computer and Peripheral Sales
  • Data Backup (on site and remote)
  • Web Site Hosting

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Aside from what may be obvious IT support, we often serve in roles that would normally be associated with an actual staff IT department head. 

One common example is:

  • A company is considering a change to a new telephone service provider.  We sit in on the initial meetings where plans are proposed and help the company choose a provider who best suits their needs.  Once a new provider is selected, we coordinate installation and ensure minimum downtime and a smooth transition.  Later, we continue as the primary point of contact for technical issues with the telephone provider.  This frees up company staff to focus on the company’s primary mission.
 

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